Professional Introduction
I'm Shiv Ram Verma — a results-driven IT Infrastructure Manager
with over 12+ years of hands-on experience designing,
deploying, and managing enterprise-grade IT systems. My career spans
VMware virtualization,
cloud migrations,
ERP implementations,
network security, and
AI-powered platform development — all delivered within complex,
multi-site organizations.
Currently serving as Assistant Manager – IT at Puneet Urban Spaces Pvt. Ltd.,
I lead an 8-engineer IT team overseeing a production environment of 50+ servers, VMware ESXi
clusters, firewall infrastructure, and multi-site networks. Under my leadership, we
successfully migrated 50+ workloads to Azure Cloud (30% cost reduction),
implemented Farvision ERP and Runo CRM (25% productivity gain),
and built a disaster recovery strategy that slashed downtime by 60%.
Beyond infrastructure management, I'm passionate about building enterprise IT platforms
from scratch. I've architected and launched platforms including
API Nexus (API token management),
AI Voice Bot (24/7 AI IT support),
HelpDesk Pro (ITSM ticketing), and
InfraWatch (real-time infrastructure monitoring) — each solving real operational
problems I encountered firsthand.
Technology is only as strong as the strategy behind it. My goal is to align IT operations
with business outcomes — not just keep the lights on, but push the organisation forward.
🖥️
Infrastructure Architecture
Design and manage VMware ESXi clusters, Windows & Linux servers, SAN/NAS, and data center operations with 99.9% uptime targets.
☁️
Cloud Migration & Strategy
Lead Azure and GCP migrations, hybrid cloud integrations, and cloud cost optimization using IaaS, PaaS, and serverless architectures.
🔐
Network Security
Firewall configuration, VPN, Zero Trust architecture, endpoint protection (McAfee), SIEM, and SOC compliance frameworks.
📊
ERP & CRM Implementation
End-to-end ERP/CRM rollouts including Farvision and Runo CRM — from vendor selection and data migration to go-live and staff training.
🤖
AI Platform Development
Built AI Voice Bot, API Nexus, HelpDesk Pro, InfraWatch — enterprise tools solving real IT problems with modern technology stacks.
👥
IT Leadership & Strategy
Lead multi-engineer teams, manage vendor contracts, plan IT budgets, and align technology roadmaps with business growth objectives.
VMware ESXi / vCenter
Azure AZ-104
Network Security
Linux Administration
ITIL Foundation v4
GCP Fundamentals
Active Directory
Microsoft 365
Google Workspace
Farvision ERP
Salesforce CRM
Firewall / VPN
SAN / NAS / Backup
PowerShell Scripting
Cisco Networking
API Nexus Platform
AI Voice Bot
HelpDesk Pro
⚡
Reliability
Systems and people depend on me — I take that responsibility seriously, every single day.
🔍
Precision
In IT infrastructure, details matter. I plan carefully and execute with discipline.
🚀
Innovation
I'm always looking to solve old problems with smarter, faster, and more scalable solutions.
🤝
Collaboration
Great IT outcomes come from great teams. I build, mentor, and empower engineers around me.
📈
Impact
Every project should move the needle — measurable cost savings, productivity gains, or risk reduction.
🛡️
Security-First
I design with security as a foundation, not an afterthought — compliance, governance, and zero-trust.
Family Man
Based in Badlapur, Thane — I'm grounded in family values and community. Work–life balance drives my leadership philosophy.
Lifelong Learner
From Azure certifications to building AI platforms — I continuously upgrade my skills to stay ahead of the technology curve.
Community Contributor
Active on LinkedIn sharing IT insights, infrastructure tips, and leadership perspectives with a growing professional network.
Platform Builder
Outside working hours, I architect and launch enterprise IT tools — turning ideas and real-world problems into production platforms.
Let's Work Together
Open to IT consulting, platform discussions, or just a professional conversation about infrastructure & cloud.