07 / FAQ

Frequently Asked Questions

Who is Shiv Ram Verma?
Senior IT Infrastructure Manager with 12+ years across IT infrastructure, cloud, networking, ERP, and security. Currently leading IT at Puneet Urban Spaces and building enterprise IT platforms including API Nexus and AI Voice Bot.
What services are provided?
Services include system administration, network security, VMware virtualization, Linux/Windows Server, ERP/CRM implementations, cloud migration (Azure/GCP), disaster recovery planning, and IT consulting. Email: contact@shivramverma.in
What platforms are available?
Platforms include: API Nexus (API token management), AI Voice Bot (24/7 AI IT support), HelpDesk Pro (ITSM ticketing), InfraWatch (monitoring), AssetVault (asset management), VendorLink (vendor portal), SecureAudit (compliance — beta), and BackupSentinel (in development).
How can I contact for consultations?
Use the Contact page on this site or email contact@shivramverma.in. Response typically within 24–48 hours.
Is Shiv Ram Verma available for consulting?
Yes, open to select IT consulting engagements. Reach out via the Contact section with your requirements and timeline.
What certifications are held?
Microsoft Azure Administrator (AZ-104), ITIL Foundation v4, GCP Fundamentals, and Network Security Specialist. Education: MBA in IT & Project Management with IT Strategy specialization.
Where can I read latest insights and posts?
The Insights tab in the sidebar loads a live LinkedIn feed with the latest posts on IT infrastructure, cloud, security, and leadership — updated in real-time.