About Me

Networking Accomplished with over years of experience in managing and optimizing IT infrastructure across servers, VMware, Windows, and Linux environments.Demonstrated expertise in end-user support, system administration,architecture design, vendor management, and outsourcing. Skilled inleading multi-unit IT operations, streamlining technology resources,and improving system performance. Currently contributing to Puneet Group Pvt. Ltd. by implementing strategic IT initiatives that align with organizational objectives.

Name:

Shiv Ram Verma

Degree:

B. Sc. -IT

Experience:

Years

Email:

contact@shivramverma.in

Address:

Badlapur, Thane, Maharashtra

Skills & Expertise

Proficient in managing enterprise IT environments with expertise across infrastructure, cloud platforms, ERP solutions, cybersecurity, and vendor management. Skilled at aligning IT operations with business objectives to ensure uptime, security, and cost efficiency.

IT Infrastructure Management

99%

Windows/Linux Server Administration

95%

ERP Systems (Farvision, Runo, Salesforce)

90%

Office 365 & G-Suite Administration

92%

Cloud Platforms (Azure, GCP)

85%

Network & Security Administration

95%

Disaster Recovery & ITIL Processes

88%

Vendor Management & IT Budgeting

85%

Experience

Assistant Manager - IT

Puneet Urban Spaces | Oct 2019 – Present

Supervised and mentored IT team, ensuring project efficiency and performance.
Managed IT infrastructure: servers, networks, data centers, and DR plans.
Implemented IT security protocols and ensured compliance with industry standards.
Led IT projects including planning, budgeting, and resource allocation.
Managed vendors, optimized costs, and ensured service quality.
Prepared IT documentation, reports, and trained staff on best practices.

IT Consultant (Client: Aranca Mumbai Pvt. Ltd)

CMS IT Services Pvt. Ltd | Jun 2017 – Sep 2019

Installed and configured Windows servers and user systems.
Managed Active Directory, Group Policies, and user accounts.
Troubleshot network issues using Ping, Tracert, and VPNs.
Maintained backups, antivirus, firewall, and NAS storage.
Handled FTP servers and monitored virus issues using McAfee Endpoint.

System Engineer (Client: Aranca Mumbai Pvt. Ltd)

Amogh Enterprises | Dec 2015 – May 2017

Configured Samba users, permissions, and file sharing.
Provided desktop and server support with system backups.
Installed and configured laptops, desktops, and authorized software.
Maintained IT security and applied updates regularly.

Desktop Support Engineer L1

SBits Technology | Jun 2015 – Dec 2015

Performed troubleshooting, assembly, and Windows OS installations.
Configured network devices, printers, and VMware Workstation.
Managed system backups, antivirus, and Outlook configurations.
Installed Windows Server 2003 and configured TCP/IP.

System Engineer

Alvin Info Systems Ltd | May 2014 – May 2015

Handled troubleshooting, software installation, and hardware maintenance.
Managed Active Directory, NTFS permissions, and Group Policies.
Configured network printing, server maintenance, and backups.
Installed & configured Windows Server, Samba, and Remote Services.

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SHIV RAM VERMA